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Terms and conditions

The internet website www.ericvandepoele.com are runned by Côté piste sprl, a belgian commercial company.

The company is registred in Nivelles with company code BE 479.450.610

1. If no written exceptions agreed between Côté Piste sprl and its customers, every relations between Côté Piste sprl and its customers are subjected to these terms and conditions which are known and accepted by the customer, even if those terms and conditions are opposed to their own terms and conditions or buying conditions. The terms and conditions are available in the languages used on this website.

2. The customer declares he is not going to resell the purchased products.

3. All our prices are taxes INCLUDED if no mention "taxes excluded". The product offers and price lists are subjet to any changes or corrections. Pictures of the products are not contractual.

4. Every order confirmations brings acceptation of prices and descriptions of the products. While buying online, the customer accepts to conclude a contract of purshase with Côté Piste and accepts these terms and conditions. The customer is informed of the confirmation of his order by an email describing the terms of the order. Côté Piste sprl commits itself to respect recieved orders on the website and on the eBay shop while stocks last.

If the products are not available, Côté Piste sprl commits itself to inform the customer as soon as possible. The purchase contract between Côté Piste sprl and its customers arises when Côté Piste sprl accepts the order.

5. The products are delivered by Taxipost in the countries where the website and the eBay shop allow them to deliver. Insofar as Côté Piste sprl is able, the delivery will occur at the date informed in the order confirmation. Delivery period are so indicative even if they are respected at 90%. Possible delays will not involve any damages from Côté Piste sprl. Any duty taxes, like import taxes owed will be paied by the consignee and will never be claimed back to Côté Piste sprl.

6. Delivery costs and possible assembly costs will be paied by the customer in every situations except in case of opposite written stipulation. Delivery of goods and assembly are at customers' own risk.

7. Notwithstanding the articel 1583 of belgian civil code, Côté Piste sprl owns the sold goods until full payment of the principal amount and possible interets on arrears and damages.

8. Immediately after recieving the goods, the puchaser has to manage a meticulous inspection of the goods and, in case of defect or damages from transport, to inform the seller by mail or email (client@ericvandepoele.com). In case of, within 2 (two) days after delivery of the goods, the purchaser doesn't contact Côté Piste sprl to communicate the possible defects or damages noticed during the inspection, it is considered that the goods are fully accepted by the buyer in the state in which thay are and the right for any complaints expires after that delay.

The seller must be immediately able to control any complaints. The purchaser commits himself to give to the seller, in any circumstances, the possibility to repare the possible damages or defects.

The purchaser loses the rights and competences at his disposal if he didn't communicate his complaints in the delays noted above and/or he didn't give the seller the possibility to repare the possible damages or defects and/or if he didn't pay enough attention to discover the damages or defects as soon as possible.

If the complaints are justified in seller's eyes, the seller will have the possibility either to pay a compensation up to the value of the delivered goods or to replace the damaged or defect goods for free. The seller does not have to pay any additionnal compensations or damages, in any kind.

9. Considering his quality of intermediary, Côté Piste sprl limits the guarantee on delivered products to the ones granted by his suppliers. As far as the conditions of the guarantee allows it, Côté Piste sprl will limit his intervention to the replacement of defective products or to the refund of the amount payed by the customers without any right for claims for damages. Côté Piste sprl will not be liable for the non-intervention of his suppliers regarding the guarantee, for example in case of bankruptcy of the suppliers. Côté Piste sprl is not responsible for any damages or loses, of any kind, that a customer or a third party could suffer from the utilization of our products.

10. In the scope of distance selling to consumers under application of the law of 14 july 1991, amended by the law of mei 25th 1999, the consumer has the right to inform the seller that he cancels his purchase, without any penalties and reasons, within 7 workdays from the day after the delivery of the parcel. In case of exercise of this right, the consumer has to send back the goods in the original packing and in brand new state to Côté Piste sprl, to his own risks and to his own costs.

11. Because of his purchase on the internet site or on the eBay shop of Côté Piste sprl, the customer allows expressly Côté Piste sprl to process his personel data and to use them for administrative purpose, orders management, deliveries or invoicing, follow-up of solvency, marketing and advertising. Utilization of this information for marketing or advertising purposes depends on the agreement of the customers, given during the order. Côté Piste sprl commits itself to communicate those data only for needs from its subsidiaries, excluding any other third parties. The customer who has ordered on the website www.ericvandepoele.com or on the eBay shop will be able, at any time, to consult and amend its own personal data that Côté Piste sprl registered. The customer has the right to oppose himself, on demand and for free, to the treatment of the information fot marketing or advertising purposes. For futher information, the customer can go and ask to the public register updated by the commission for private life protection in Brussels.

12. If any of these present conditions and terms sould be declared nil or non-applicable, the other present conditions and terms keep in force, and that condition would be applicable to the extend alowed by the law.

13. The different parties accept, in the scope of their relations, every electronic pieces of evidence such as Emails, back ups,...

14. Conflicts about the conclusion, validity, interpretation or execution of the contract are only ruled by belgian law. In case of dispute, only the courts of the seller's head office are competent.

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